✅ Return & Refund Policy – Shawon Tech (Bangladesh)

At Shawon Tech, we always try to deliver original and quality gadgets and mobile accessories. However, if you face any problem with your order, you can request a return or replacement under the conditions below.

1. Return Eligibility

We accept return or replacement only if:

• Product is damaged during delivery

• Wrong product was delivered

• Product has manufacturing defect

• Product is not working properly (on delivery time)

Customer must inform us within 24 hours after delivery.

2. No Return Conditions

Return / Refund will not be accepted if:

• Customer changed mind after order

• Product used / scratched / broken by customer

• Physical damage after delivery

• Without original box / accessories

• Discount / offer / clearance products (if mentioned)

3. Checking at Delivery Time

Customer must check the product in front of the delivery person.
After delivery is completed, Shawon Tech may not take responsibility for damage claims.

4. Refund Policy

We normally do not give cash refund.
We provide:

• Replacement

• Exchange

• Store credit (if applicable)

Refund may be given only if replacement is not available.

5. Refund Time

If refund is approved, it may take 3–7 working days depending on payment method.

6. Delivery Charge

Delivery charge is not refundable.
If customer wants return without valid reason, delivery cost must be paid by customer.

7. Contact for Return

Shawon Tech
Phone:+880 1973-837463
Email: support@shawontech.com
Location: Shah Sundor tower, Amlapara, Kalir Bazar, Narayanganj, Bangladesh

Please contact us before sending any product back.